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03/10 Aditya Modi
Owner at Transcend HR Solutions

Views:165 Applications:24 Rec. Actions:Recruiter Actions:0

Client Success Partner - Startup (7-15 yrs)

Mumbai Job Code: 14036

Come work as an Client Success Partner with One of the MNC - Early age Startup. It is a informal learning platform for business

Location: Mumbai,

Designation: Client Success Partner

Experience: 7+ yrs of experience

Qualification: MBA is a plus not must

Preferred From: Software or Product company having experience in Client/Account management.

Areas of responsibility

- Engage with clients and individually manage a large volume portfolio of key customer accounts.

- Establish productive, professional relationships with key personnel in assigned customer accounts.

- Drive account performance and achieve clients- expectations. .

- Works closely with stakeholders within each customer account to identify their processes and business challenges

- Ensure successful implementation of project at every step

- Identify and prioritizes accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe.

- Develop a personalized strategies for each account that identifies their critical success factors

Required skills

- Team worker and ability to collaborate with internal and external teams for the best interest of the client.

- Passionate and go-getter attitude to ensure successful delivery.

- Extra-ordinary communication skills and can confidently build relationships with clients.

- Good leadership skills and the ability to inspire teams

- Self motivated and self driven to achieve targets to ensure profitable sales volume

- Strong technical background along with excellent analytical skills & problem solving skills is a must.

Hetal

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