02/12
Priyanka Rane
HR Consultant at SSV HR Services
HR Consultant at SSV HR Services
Views:33 Applications:14 Rec. Actions:Recruiter Actions:2
Client Servicing Role - US Voice Process - BPO (0-5 yrs)
Work From Home ( Should have laptop / desktop )
Urgent Requirement in International Voice
Company Location : Airoli
- HSC/Any Graduate
- Fresher's are welcome
- Excellent Communication Skills
Responsibilities :
- Calling US clients and educating them about services.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization's service and product information.
- Identifying, escalating priority issues and reporting to the high-level management.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
NIGHT SHIFT - 8 PM - 5 AM
Week Off : Saturday - Sunday off
Salary: 4 Lac
Contact or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.