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02/12 Priyanka Rane
HR Consultant at SSV HR Services

Views:33 Applications:14 Rec. Actions:Recruiter Actions:2

Client Servicing Role - US Voice Process - BPO (0-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 188043

Work From Home ( Should have laptop / desktop )


Urgent Requirement in International Voice

Company Location : Airoli

- HSC/Any Graduate

- Fresher's are welcome

- Excellent Communication Skills

Responsibilities :

- Calling US clients and educating them about services.

- Researching required information using available resources.

- Handling and resolving customer complaints regarding product sales to customer service problems.

- Providing customers with the organization's service and product information.

- Identifying, escalating priority issues and reporting to the high-level management.

- Following up complicated customer calls where required.

- Completing call notes and call reports as necessary and updating them in the CRM.

- Obtaining and evaluating all relevant data to handle complaints and inquiries.

- Recording details of comments, inquiries, complaints, and actions taken.

NIGHT SHIFT - 8 PM - 5 AM

Week Off : Saturday - Sunday off

Salary: 4 Lac

Contact or Whatsapp Priyanka on 8879437943

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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