HR Consultant at SSV HR Services
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Client Servicing Role - US Voice Process - BPO (0-5 yrs)
We are pleased to announce that we have an opening in International Company.
Work from HOME till pandemic
Profile : Client Servicing Representative
Qualification :
- HSC / Any Graduate
- Excellent Communication Skills
- Should have minimum 1 year of experience in International Voice.
Job Profile :
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
Shift Time: 8 PM - 5 AM
Saturday - Sunday fixed off
Salary: 30K
Book your interview slot : 8879437943
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