Entrepreneur at SSV HR Services
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Client Servicing Role - Outbound Process - BPO (0-3 yrs)
Hiring Client Servicing Representative @ International BPO - Navimumbai - Work From Home
Call | Whatsapp: 9773322877 | 9769106910
Designation: CSR / Sr. CSR
Qualification: Minimum HSC Passed
Location: Airoli, Navi Mumbai
Experience: 6 months to 4 years International Bpo Voice Customer Services | Sales Exp Required
Fresher's With Excellent Communication Skills Can Apply
Skills Required:
Excellent communication skills.
Negotiation skills.
Knowledge of US Collection / Sales process.
Computer Literate.
Leadership and team motivational skills are a prerequisite for this role.
Must be confident, energetic, and committed.
Self Motivated, target-oriented.
Responsibility :
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
- Internet search.
- Document Generation, Data Validation.
- Making US Outbound calls, Accuracy with record keeping.
- A responsible attitude.
- Need to achieve team targets.
Shift Timings: Fixed US Night Shift
Salary Range: 20,000 Rs - 30,000 Rs
SSV HR Services
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