Client Servicing Role - Digital Marketing Agency (3-5 yrs)
Client Servicing - Digital Marketing Agency
CTC: 5-6 lpa
Location : Andheri, Mumbai
Experience : 3- 5 yrs
JD :
- Provide end-to-end support to clients in the services rendered by company to clients
- Develop a detailed project plan and monitor progress to ensure smooth delivery
- Collaborate with internal teams to design, develop and implement tactics in digital marketing
- Deliver projects on time ensuring quality standards are met
- Monitor and report on Google Analytics metrics
- Communicate with the team and ensure all members are on board with delegated tasks
Requirement :
- Excellent communication and time management skills
- Good with MS Powerpoint basics and loves to make presentations on a day to day basis
- Good team management skills
- Responsible for ensuring development of brand strategy, plans as well as ensuring delivery of highest quality 360 degree digital & offline marketing solutions & services to clients.
- Work closely with client team to understand the client business strategy, plans & requirements
- Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams
- Develop quarterly marketing plans and finalize agreed plans with the client team to proactively drive initiatives
- Develop detailed monthly calendars and finalize with the client team
- Serve as a resource for the Organisation with respect to translation of client requirements for implementation on various digital & offline initiatives including specific campaign plans
- Serve as a resource for the Organisation with respect to content creation & structure. The content writing will support the creatives for both offline and the digital teams.
- Support the Organisation to ensure accurate and timely Client delivery through the development process from initial concepts research, artwork creation, documentation, implementation inclusive of running the campaigns on various digital platforms within the required timeline to ensure best in the class deliverable to all clients
- Brainstorming and contributing to the Account Team's efforts on brand communication/ strategy for the client
- Effectively position the company's service offerings with a focus on consistent client retention
- Create/edit content and talk lines in all creatives to ensure accuracy and relevance to the client
- Supports team to present creative work to clients for approval or modification
- Experience & exposure with digital marketing concepts as well as hands-on conceptualization & execution of digital marketing campaigns on various digital channels
- Familiar with marketing techniques
- Experience & exposure in the development of brand enhancing copy
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