HR Consultant at SSV HR Services
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Client Servicing Role - BPO (1-5 yrs)
We are pleased to announced that we are hiring for reputed International BPO at Navi Mumbai.
Work from HOME
- HSC/Any Graduate
- Excellent Communication Skills
- Fresher's are welcome
- 6 Months of experience will be added an advantage
Job Role and Responsibilities :
- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures
Shift Time : 8 PM - 5 AM
Week Off : Saturday - Sunday Fixed Off
Salary : 30K + Other Benefits
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
