HR Consultant at SSV HR Services
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Client Servicing Role - BPO (0-7 yrs)
Work from HOME
US International Voice Process
Profile : Client Servicing Representative
- HSC / Any Graduate
- Excellent Communication
- Fresher's are welcome
- Male or Female both can apply
- Should be comfortable working in Night Shift
Job Profile :
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Fixed Night Shift : 8 PM - 5 AM
Week Off : Saturday - Sunday Off
Call or Whatsapp Priyanka on 8879437943
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