Business Support Manager at Snaphunt Pte. Ltd.
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Client Services Profile - Digital Marketing Agency (2-4 yrs)
- Strong opportunities to progress your career
- Fantastic work culture
- Opportunity to make a positive impact
We are hiring for a leading brand experience agency that believes in pushing the boundaries of customer experiences through laser focused creativity and flawless execution.
The Job Key responsibilities areas :
- Manage the fulfillment TAT as agreed with the clients by coordinating with internal support functions constantly.
- To share the required reports as per the agreed format and frequency to the client in an accurate manner.
- To manage escalations from client/customers and resolve within agreed SLA and TAT.
- To coordinate with internal stakeholders to maintain audit requirements and manage client audits with zero non-compliance.
Ideal Candidate Key Competencies :
- The candidate should have good communication Skill
- Have worked in any digital marketing agency and have handled the Clients accounts
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