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07/06 Aashish Pitale
CEO at Kryptomach Intelligent Systems LLP

Views:240 Applications:47 Rec. Actions:Recruiter Actions:0

Client Service Expert - Bank (5-15 yrs)

Metros Job Code: 276716

Job Summary :

- We are seeking a highly skilled and personable Client Services Expert (female) to join our team. This client-facing role requires exceptional customer service, strong interpersonal skills, and the ability to meet diverse customer needs. The ideal candidate will be attractive, friendly, and dedicated to providing an outstanding customer experience.

Responsibilities :

1. Act as the primary point of contact for clients, ensuring their needs are met and providing exceptional customer service at all times.

2. Build and maintain strong relationships with clients, understanding their unique requirements and delivering personalized solutions.

3. Collaborate with internal teams to address client concerns, resolve issues, and ensure seamless delivery of services.

4. Proactively identify opportunities for upselling or cross-selling our products/services to meet client needs and achieve revenue targets.

5. Participate in team meetings, training sessions, and professional development activities to enhance skills and knowledge.

Qualifications :

1. Bachelor's degree in a relevant field or equivalent work experience.

2. Proven experience in a client-facing role, preferably in a similar industry.

3. Excellent interpersonal and communication skills, with the ability to connect and build rapport with clients from diverse backgrounds.

4. Strong customer service orientation and a genuine desire to help clients achieve their goals. Flexibility to adapt to changing client demands and business priorities.

5. Attractive and friendly demeanor, presenting a professional image while engaging with clients.

Note : We value diversity and welcome applications from lady candidates of all backgrounds and experiences.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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