Client Sales Manager - Retail Fashion Jewellery Business (6-12 yrs)
2.ROLE OBJECTIVE
To demonstrate effective store management leading to good customer service & selling skills for the organization at store.
3.KEY RESPONSIBILITIES
Sales Management
- Responsible for achieving weekly and monthly store targets
- Category wise targets
- Responsible for achieving store KPIs
Customer Service
- Responsible for customer delight
- Responsible for customer delight at store
- Timely sending customer feedback form for Operation Analysis
Inventory management & shrinkage
- To ensure smooth inter-store stock transfers
- Responsible for shrinkage controls of the store
- Responsible for effective Internal & external audits.
SOP Adherence
- Adherence to compliances and guidelines.
- Upkeep & Maintenance of the store as per SOP
- Maintaining hygiene & Cleanliness in line with SOP.
- Effective implementation VM & Display plan at store
- Responsible for timely submission of reports as per SOP
Marketing Initiatives
- Coordinating with local vendor
- Effective implementation of brand communication & marketing policies
4.TYPICAL EDUCATION & EXPERIENCE REQUIREMENTS
Level Of Education Graduate
Experience Luxury Retail Experience
5.UNIQUE KNOWLEDGE AND SKILLS
TECHNICAL SKILLS
- Product Knowledge
- Influencing skill: Communication & Presentation
- Analytical skills
- Well versed with computers.
BEHAVIOURAL SKILLS
- Leadership skills
- Positive Attitude