HR Consultant at SSV HR Services
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Client Relationship Manager - FMCG (1-7 yrs)
We are hiring for one the leading FMCG company for the post of Client Relationship Manager.
Location: Bhandup West
Any Graduate / Post Graduate
Only FEMALE can apply
Excellent Verbal and Written Communication Skills
Should have minimum 1 year of experience in customer service or team handling experience in any voice profile.
Job Profile:
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Answer any questions the customer may have about available products and services
- Establish new customer accounts, recording account information on written forms or digitally
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Refer advanced cases to management for resolution, providing background information as necessary
- Maintain and regularly update financial account information using computer software programs
- Anticipate customer needs, following up with previous customers to offer reorders or additional services
Shift Time: 10 AM - 7 PM
Week Off: SUNDAY fixed off
Contact or Whatsapp Priyanka on 8879437943
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