Recruitment Executive at Consulting Firm
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Client Relationship Manager - BFS (2-8 yrs)
Position : Client Relationship Manager
CTC: Upto 4LPA
A client relationship manager, CRM, is responsible for building and establishing positive relationships between a company and its clients.
- Their job description entails overseeing various activities which directly or indirectly affect client opinion, perception, and image of an organization, product or service.
- Client relationship managers in performing their duties set and enforce standards for interacting and transacting with clients.
- They monitor the operations of client relationship staff to ensure they comply with set policies and procedures.
- Client relationship managers communicate with clients to identify their needs and assist in meeting those needs and requirements.
- In communicating with clients, they maintain proper customer service etiquette in order to endear clients to their services/product and increase customer base.
Kavya
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