Team Leade at Nucsoft Ltd.
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Client Relationship Management Role - IT (2-4 yrs)
Exp - 2 + Years
IT Software Sale and BFSI domain
CRM Roles & Responsibility :
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest update.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.
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