About the company : 

Clickpost is Asia's fastest-growing Logistics Intelligence Platform working with leading retailers across India (including 3 Unicorns) to help them manage 100+ Logistics partners via a single API gateway.

We help our customers manage their 3PL (3rd party logistics) partners, track shipments in real time, predict delays and solve escalations in a proactive manner.

We are funded by Times Internet, Rebright Partners and other investors and are profitable

Your journey at Clickpost : 

As a Customer Success Manager, you are the link between our customers and the product. You will :

- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.

- Respect project deadlines and keep track in order to deliver an outstanding customer experience.

- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.

- Work closely with our sales, product team and tech team to ensure the best customer journey and aid product design and development.

- Help our clients get the most out of Clickpost by providing training, demos, support and reduce churns.

About You : 

You are a proactive person with both commercial and analytical skills. You also :

- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs

- Have Project management skills

- Have a Bachelors/Masters with up to maximum___years of working experience

- Are flexible & self-structured with the ability to shift gears quickly and efficiently

- Are as excited about technology as we are

- Are able to communicate efficiently with developers and Product Managers

An experience in a similar position, in Startups or in Saas Company is a plus

What's in it for you ?

- Join a winning team. Great people that work hard but have fun doing that.

- A fast-growing company where you are given a lot of autonomy and trust.

- Enter the promising, ever-growing world where you can make a huge impact and grow with the company

- Flexibility to WFH.

If you desire to work to change the future of the Logistics Management Platform for Ecommerce across the World, then this is your chance.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.