About CityMall:

CityMall is a community commerce platform focused on 300 million new to internet users living in 400 small cities, towns and villages in India. CityMall primarily focused on Grocery, Fresh and Packaged FMCG categories. Smaller towns and cities are untouched by traditional online e-grocers with large players like Grofers & Big-Basket present in top 8 metropolitan cities in India. Key bottlenecks are lack of trust, lack of familiarity to browse and purchase online, low average order values (which make economic viability a challenge for the platforms), lack of credit in online channels (which neighbourhood stores offer).

CityMall is a highly efficient channel to serve these consumers through "Community Leaders". They are the "Social" & "Geographical" connectors between end consumers and CityMall. They help us in acquiring customers, doing sales & marketing to retain wallet share as well as doing the last mile logistics in their communities making the community led model more suitable for small towns, cities and villages

Founded by IIT Delhi and IIT Roorkee alumni with 8+ years of entrepreneurial experience, City-mall aims to create several thousands of such micro-entrepreneurs and empower them to create the go-to e-commerce platform for Bharat.

CityMall is backed by top tier VCs like Elevation, Accel and Water-bridge.

You will enjoy being part of CityMall if you:

- Are Hungry enough to get your hands dirty and hustle through

- Have First principles approach towards any problem

- Are Humble to accept mistakes and work collaboratively to find answers

- Love being part of 0 to 1 journey in a start-up

Your responsibilities:

CITY GROWTH, TEAM MANAGEMENT, CL GROWTH AND ENGAGEMENT, CITY PLANNING, managing a team of 15 and more.

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.

2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.

3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.

4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.

5. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.

6. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible

7. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Your skills and experience :

Team management & business development experience,Graduation with City Head Experience or MBA with 2-3 Years of Experience in managing a team of 15 and more. Managerial skills (i.e. planning, designing, optimizing and implementing technologies that will help team members improve productivity and performance)

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.

2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.

3. A visionary who can foresee the Macro factors affecting the business and strategize pre-emptively.

4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.