Human Resources Manager at Cityfurnish India Private Limited
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Cityfurnish - Executive - Customer Service/Key Account Management (0-2 yrs)
Cityfurnish is looking for a Key Account Executive to oversee the order fulfillment cycle for its corporate clients. The ideal candidate should be able to identify client needs and serve as a link of communication between key clients and internal teams.
Responsibilities :
- Coordinate with internal team for the fulfillment of delivery, service requests, and pickups.
- Act as a liaison between the corporate client and internal teams to make sure timelines are met as agreed in the SLAs.
- Act as the single point of contact for all the corporate clients in relation to any queries and their resolution.
- Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases.
- Maintain and interpret data to generate reports on a weekly basis.
- Maintain client relations to build an excellent reputation for service and produce repeat business.
What are we looking for ?
- Excellent communication skills- both written and oral
- A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information.
- Strong problem-solving skills and attention to detail.
- Ability to work with minimum supervision.
- Should be comfortable working in a fast-paced, deadline-driven environment.
- Strong knowledge of MS-Office
In case you wish to apply to this position, please send your resume or contact on 7303801950
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