Job Summary:

- Being the city heads, you will be responsible for co-owning the Fulfilments - the north star metric for the organization, along with the Regional Manager.

- Understanding & the knowledge of the city becomes very important for this role, as one has to drive both demand and supply.

- Should be a go getter and street smart at the same time be strategic as to look at the city from a long term POV (Point of View).Initiatives in the city to explore new areas of growth and expanding new TAM (Total Addressable Market).

Job Responsibilities:

- Manage the P&L of the city and be responsible for driving the profitability targets

- Analyze demand and supply dynamics and directly generate supply to satisfy market demand and achieve optimal levels of driver/captain's productivity

- Develop in-depth product and market understanding to identify the right target segments.

- Work with the top-management and various department in developing operations strategy for effectively scaling the business

- This role collaborates with cross-functional teams, manages a diverse workforce, and implements strategies to optimize operations, streamline processes, and enhance overall performance

- Collaborate with regulatory authorities for joint projects like awareness campaigns on festivals, occasions, etc

- Be the liaison between the regional/central team and city team

- Proactively collect feedback and implement solutions to improve customer and captain experience

- Build, nurture and grow a vibrant team - provide guidance and mentorship to develop your team members into future leaders

Job Requirements:

- 3-4 years overall experience

- MBA Preferred

- Excellent project and people management skills

- Excellent communication and stakeholder management skills

- Analytical bent of mind and data-backed decision-making skills

- Ability to work under pressure with limited resources and tight timelines

- Passionate, result-oriented with a strong bias for action

- Leadership skills are required to drive the team.

What's there for you?

Operations is the focal team responsible for building businesses at Rapido. You will get a golden opportunity to :

- Be at the heart of disruption in mobility in India

- Be the category leader/ driver in the country

- Take initiatives and see it deliver results in near real-time

- Put your impulse and analytical skills to use & adapt to the continually changing marketplace conditions

- Get perspective & learn from the most experienced leaders of the category

- Take high ownership and drive cities like your own business.