About Chat360 :

Chat360 is a cutting-edge technology startup, backed by a $150M Group, offering a Generative AI-powered customer engagement platform for enterprises globally. We partner with over 250 Global Brand Leaders, leveraging the latest AI technology to generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms such as WhatsApp, Facebook, Google, and more. With over 1 Million chats processed successfully, we have positively impacted 10+ industries. Our founding team includes alumni from the London Business School and IIT.

Position Overview :

The Senior Account Executive will be pivotal in driving sales, managing high-level client relationships, and achieving substantial revenue targets. This role demands exceptional communication and negotiation skills, as well as a deep understanding of client needs to provide tailored, strategic solutions.

Responsibilities :

- Cultivate and maintain strong relationships with clients, acting as their primary point of contact.

- Gain a thorough understanding of client needs and challenges to offer customised solutions through a consultative approach.

- Independently conduct discovery sessions and platform demonstrations.

- Identify and actively pursue new business opportunities through email sequences, LinkedIn outreach, and cold-calling.

- Negotiate contracts, pricing, and terms to secure mutually beneficial agreements.

- Collaborate with internal teams to ensure client satisfaction and successful implementation of solutions.

- Monitor and report on sales performance regularly to management.

Qualifications :

- Bachelor's or Master's degree in business, marketing, or a related field (or equivalent experience).

- Superior communication, negotiation, and interpersonal skills.

- Strong business acumen and in-depth understanding of advanced sales strategies.

- Proficiency in sales, negotiation, and time management, with a customer-centric approach and adaptability.