Account Executive

Company Description :

Chat360 is a funded technology startup that offers omnichannel conversational commerce for enterprises across geographies. It leverages Chatbots and AI-powered solutions with a powerful analytics engine to help businesses generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc. We have handled more than 1 million chats successfully and have impacted 10+ industries so far by implementing conversational commerce. The founding team consists of the alumni of the London Business School and IIT. Chat360 is backed by $150M+ group and has several leading enterprises and companies as its client.

Position Overview :

The Account Executive is responsible for driving sales, managing client relationships, and achieving revenue targets. This role requires strong communication and negotiation skills, as well as the ability to understand client needs and provide tailored solutions.

Responsibilities:

- Develop and maintain relationships with clients, serving as their primary point of contact.

- Take up demo calls.

- Identify new business opportunities and actively pursue sales leads.

- Present product/service offerings to clients and address their concerns.

- Negotiate contracts, pricing, and terms to secure mutually beneficial agreements.

- Collaborate with internal teams to ensure client satisfaction and successful implementation.

- Track sales performance and provide regular reports to management.

Qualifications:

- Bachelor's/ Master's degree in business, marketing, or related field (or equivalent experience).

- Proven experience in sales or account management.

- Excellent communication, negotiation, and interpersonal skills.

- Strong business acumen and understanding of sales strategies.

- Results-oriented with a track record of meeting or exceeding targets.

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