Account Executive

About Chat360

Chat360 is a technology startup, backed by a $150M Group, that offers a Generative AI powered customer engagement platform for enterprises across geographies. We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc. We have processed more than 1 Million chats successfully and have positively impacted 10+ industries so far. The founding team consists of the alumni of the London Business School and IIT.

Position Overview:

The Account Executive is responsible for driving sales, managing client relationships, and achieving revenue targets. This role requires strong communication and negotiation skills, as well as the ability to understand client needs and provide tailored solutions.

Responsibilities :

- Develop and maintain relationships with clients, serving as their primary point of contact.

- Understand client needs, challenges and offer suitable solutions through a consultative approach

- Conduct discovery and platform demonstrations independently

- Identify new business opportunities and actively pursue sales leads through email sequences, linkedin outreach and cold-calling

- Negotiate contracts, pricing, and terms to secure mutually beneficial agreements.

- Collaborate with internal teams to ensure client satisfaction and successful implementation.

- Track sales performance and provide regular reports to management.

Qualifications :

- Bachelor's/ Master's degree in business, marketing, or related field (or equivalent experience).

- Excellent communication, negotiation, and interpersonal skills.

- Strong business acumen and understanding of sales strategies.

- Proficiency in sales, negotiation, and time management, along with a customer-centric approach and adaptability, will be valued in this dynamic role, collaborating with cross-functional teams to drive success.