Associate - Talent Acquisition at Chargebee Technologies
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Chargebee - Customer Success Specialist (2-8 yrs)
You will be building relationships with Customers, understand their business and identify how Chargebee as a product can enhance their Business objectives.
- Primarily, the Success team is responsible for Customer loyalty and retention. Working in Success means proactively engaging with Customers, understanding their journey so far within Chargebee, driving product adoption and delivering product value
- Engage with Engineering and Product teams to understand product roadmap & forward feedback on Customer experience
Roles & Responsibilities :
- Onboard new users
- Proactively engage with Customers at risk
- Drive user adoption
- Increase Customer retention and loyalty
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