Consultant at Global HR Consultants
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Channel Sales Head - Retail Sales - FMCG (10-20 yrs)
Job Description :
- Leads overall strategic alignment of the organization activities aimed at exploring customers needs and requirements which provide input to the product line strategies, to support the innovation pipeline which will ensure a constant stream of new products and services.
- Champions a culture that leverages continuous understanding of the markets in which organization competes and serves, and knows what is required to successfully operate in the respective market/industry/segment.
- Understands value proposition beyond pricing as well as competitors strengths and weaknesses.
- Ensures strategic alignment and oversight of business drivers and capabilities as well as marketing/sales approach as it relates to product/market segmentation, pricing, channels, etc.) to ultimately deliver value-added solutions.
- Translates long-term business plans and sales strategy into broader sales objectives, goals and definition of targets (i.e. growth rate, profit criteria, revenue).
- Drives customer centricity and takes direct responsibility for the sales customer experience.
- Defines and cascades strategic sales targets and performance program(s).
- Provides high-level oversight and monitors aggregated team performance by establishing performance metrics, control mechanism and supporting systems
- Directly or indirectly maintains and pursues relationships, collaborates closely with senior level leadership of strategic customers for customer relationships.
- Defines and ensures the appropriate resource allocation to the strategic account management and sales planning process that contains the overall strategy for maximizing the value of the account and organizations potential to further develop the business relationship with the customer and broader network of internal constituents.
- Ability to work cross-functionally across an organization to help create distinctive value (e.g. Finance, Operations, Quality, - Customer Order Mgmt. Supply Chain, Marketing, Applications and Tech Services, etc.).
- Accountable for attracting, training, and developing top sales management/professionals and to ensure optimum level of workforce engagement.
- Champions our Sales Effectiveness framework and drives team work culture and alignment to goals.
- Oversees the establishment of metrics to assess, develop, and promote people.
- Coaches and develops the sales team and defines career growth paths. Accountable for ensuring successors for key positions.
- Identities skills gaps and creates targeted developmental plans.
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