Chai Point - Regional Training Executive (0-2 yrs)
REGIONAL TRAINING EXECUTIVE
RESPONSIBILITIES:
- Conduct Induction & Orientation of new joiners include Senior Management and evaluate learning transfer.
- Ensure each new hire is Certified as per the Training Plan
- Strong focus on learning journey of store manager population.
- Facilitate New Product Launch (NPL) trainings ensuring 100% compliance and effectiveness
- Update training materials to make them more relevant to the needs of the organization
- Monitor the on-going training activities and if needed provide training support like refresher training, merchandising training, customer service training, food training, SOPs training, coffee training, & new launch training.
- Keeping track of the training hour on daily basis, weekly basis and monthly basis through trackers.
- Coordinate with HR & Managers in relation to administration of employee performance reviews and identify performance gaps that can be addressed by training.
- Preparing the training program calendar, certification framework and driving the same across the company in different levels
- Monitoring personal development plans for employees post training and assessing training effectiveness with pre and post training audits
- Steered TNI and TNA at the functional and individual level to identify the gaps between the current and the desired performance
REQUIREMENTS:
- Should be open to be on field to train the store partners
- Preferably with a 2 wheeler
- Must be able to communicate in Regional language and English
- Work experience as a Retail Trainer, Sales Trainer or similar role
- Availability to travel and visit our retail stores, as needed
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
- Excellent presentation skills
- Ability to motivate employees to achieve sales quotas
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