Center Manager - Sales - Digital Acquisition - Bank (8-12 yrs)
Sales & acquisition experience, Customer Service, Customer Relationship, Relationship Management, Good knowledge of financial market.
- Achieve acquisition and business targets
- End to end ownership of team level targets and cost budgets
- Achieve business numbers in terms of accounts, margin, cost of acquisition, lead conversion etc.
- Develop reward and recognition programs to achieve the desired business plan numbers
- Ensure call quality standards are met and the achieve the desired quality scores based on intensive and structured training interventions and assessments
- Ensure manpower budgets are filled within the defined TAT through employee referrals and HR interventions
- Create a motivated work place environment and ensure high levels of employee engagement to achieve higher vintage of employees.
- Handholding for new employees to achieve productivity targets and to keep attrition and PEP within the stipulated levels
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
