CashKaro.com - Customer Relationship Management Role (0-3 yrs)
Selected candidate's day-to-day responsibilities include :
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
2. Build sustainable relationships and trust with customers through open and interactive communication.
3. Identify and assess customers' needs to achieve satisfaction.
4. Handle queries on social media channels of the company.
5. Follow communication procedures, guidelines, and policies.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.