Key skills:

Revenue Generation, Handling end-to- end admission cycle for students (Lead handling, Conversion of leads, Enrollment, Course delivery, Fees collection), Enthusiastic Student Advisor willing to work for achieving & exceeding weekly/monthly admission and collection Targets, HR and Admin.

Job Description:

- Lead Handling

Handle inbound and outbound calls. Respond to email, Message, phone and walk-in inquiries. Calling prospective data and generate walk-ins. Follow up on enquiries to ensure walk-in. Follow up with students and parents for admissions / attending seminars / attending counseling, convert leads to walk-in.

- Lead generation facilitation (generate enquiries)

Plan and monitor marketing activities and programs such as referral activities, workshops, etc. Plan and facilitate school / College activities to build institutional relationships. Work as part of the Business Development team to generating revenue. Gather information about competitors and opportunities.

- Counseling and Conversion

Counsel and provide career guidance to students to close admissions. Be a coach and guide for student's queries. Convert Walk-ins into Admissions. Manage and monitor Jr. Councilors and Telecalling staff. Admission process, documentation and batch formation.

- Course Delivery

Timely distribution of study materials to all batches. Storing and updating stock of study materials, test papers, answer sheets etc. Conducting and facilitating to class test, Final exam (Online and off line), test scores reporting, Certificate distribution, etc. Collate, Monitor and manage Batch Schedules, Training quality, Batch tracker, etc. Handling all aspects of communication (internal, external and with HO). Direct interaction with Students /parents for academic & Administrative progress. Manage and Monitor student absenteeism, class cancellations and remedial actions, etc.

- Customer satisfaction and Reputation management

Improve Student Satisfaction Level. Immediately resolve issues, concerns and problems raised by students. Timely response, delivery and keep up commitments. Deal people with grace, firm and respectfully. Maintain customer relationship through good interpersonal skills.

- Admin

Effective day to day center management. Coordinating and implementing operational functions at the center. Responsible for the smooth function of the center. Time Table management, Smooth operation of faculties, attendance keeping and monitoring, escalate issues related faculty, students and other staffs (absenteeism / punctuality / quality of training / work), etc. Centre facility and infrastructure management. Aesthetic upkeep of the place. Escalation & resolution of academic or Administrative problems. Notice board management.

- Financial planning and management

Ensure healthy growth in enrolments. Fees and installment fees collection - Ensure no arrears. Collection and banking of revenue: Ensure that all collections are deposited in the bank. Plan and achieve daily/ weekly/monthly business targets

- Candidate should have:

Pleasing personality with very good communication and convincing skills. Excellent command on English, Kannada and Hindi. Ability to sell and handle issues. Fire & Hunger for Sales and should be a consistent High performer. Ability to work in demanding and dynamic environment. Sound knowledge & understanding of Consumer Behavior. Qualities like Team Player, Motivator & a good Leader. Computer literacy, good operating knowledge on MS Office

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