Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
04/11 Nikita Mahale
HR - Executive at Care24

Views:183 Applications:34 Rec. Actions:Recruiter Actions:13

Care24 - Manager - Customer Success (2-3 yrs)

Mumbai Job Code: 241614

Customer Success Manager 


- Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi. We offer medical care at home, workplace or travel including consultations, nursing, attendant care, Infant Care, Physiotherapy, diagnostic lab, equipment and pharmacy through its 1500+ specially trained medical and paramedic professionals. Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years.


- We have urgent job opening for Customer Success Manager, please find the JD below profile:

Location : Mumbai

Job Description : 

- Develop and manage Care24's customer portfolios.

- Sustain business growth and profitability by maximizing value.

- Handle escalations and resolve customer requests and complaints.

- Promote value through customer experience and minimize the customer churn

- Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our services.

- Sustain Care24's growth by ensuring retention

Desired Candidate Profile : 

- Proven work experience as a Customer Success Manager or similar role

- Exceptional ability to communicate and foster positive business relationships

- Experience in managing a diverse group and training each according to company standards

- Demonstrate leadership qualities.

Education and Skills :

- Any Graduate (Management stream will be a plus).

- 2+ years of experience as a customer success lead/Manager

- Excellent interpersonal and communication skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.