HR Manager at Care24
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Care24 - Executive - Customer Care (1-3 yrs)
Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi. We offer medical care at home, workplace or travel including consultations, nursing, attendant care, Infant Care, Physiotherapy, diagnostic lab, equipment and pharmacy through its 1500+ specially trained medical and paramedic professionals. Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years
We have urgent job opening for Allocation Executive, please find the JD below profile:
Location: Delhi (Saket)
Job Description:
- Coordination with Care Givers (Attendants, Nurses, Physiotherapist) for booking for the patient care.
- Resolving All care giver Queries
- Customer Retention
- Collecting Feedback from both care giver and customer.
- Candidate should be active in whatsapp group.
- Basic computer knowledge required.
Desired Candidate Profile:
- Should be Flexible to work in rotational shifts.
- Flexible to work on weekends
- Candidates from any industry having customer Service experience will be considered.
- Healthcare Industry background will be preferred
- Immediate Joiners will be preferred
Skills:
- Good Convincing skills.
- Must possess customer service background
- Enthusiastic and willing to work with startups
- Should not be a Job hopper
- Strong negotiation and consultative skills.
- Effective communication skills verbal and written.
- Clear diction and clarity in speech.
Benefits:
- Mediclaim Facility.
- Provident Fund.
- Alternate two week offs.
- Friendly working Environment.
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