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14/10 Bhagyashree Shete
HR Manager at Care24

Views:138 Applications:25 Rec. Actions:Recruiter Actions:4

Care24 - Executive - Customer Care (1-3 yrs)

Delhi Job Code: 181164

Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi. We offer medical care at home, workplace or travel including consultations, nursing, attendant care, Infant Care, Physiotherapy, diagnostic lab, equipment and pharmacy through its 1500+ specially trained medical and paramedic professionals. Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years

We have urgent job opening for Allocation Executive, please find the JD below profile:

Location: Delhi (Saket)

Job Description:

- Coordination with Care Givers (Attendants, Nurses, Physiotherapist) for booking for the patient care.

- Resolving All care giver Queries

- Customer Retention

- Collecting Feedback from both care giver and customer.

- Candidate should be active in whatsapp group.

- Basic computer knowledge required.

Desired Candidate Profile:

- Should be Flexible to work in rotational shifts.

- Flexible to work on weekends

- Candidates from any industry having customer Service experience will be considered.

- Healthcare Industry background will be preferred

- Immediate Joiners will be preferred

Skills:

- Good Convincing skills.

- Must possess customer service background

- Enthusiastic and willing to work with startups

- Should not be a Job hopper

- Strong negotiation and consultative skills.

- Effective communication skills verbal and written.

- Clear diction and clarity in speech.

Benefits:

- Mediclaim Facility.

- Provident Fund.

- Alternate two week offs.

- Friendly working Environment.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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