Business Partner at Carat Lane Trading Pvt Ltd
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CaratLane - Jewellery Sales Role (1-3 yrs)
IMPORTANT CRITERIA
- Should be willing to work for eve shifts (1-10pm timing)
- Timings may exceed depending on season
- Local candidates are preferred
- Should be willing to commute to Mumbai or other locations for a week at least for
training
- Age- 18 to 35 years
- Experience - 0 to 3 years
Skills (Specific job skills required for this job)
- Communication - Excellent verbal communication in English(Mandatory) & regional language.
- Basic computer operating knowledge
- E-mail communication
- Basic knowledge of Point of Sale system (POS)
SKILLS NEEDED
- Approachable
- Team Player
- Strong Interpersonal competencies
- People Oriented Skills
- Result Orientation Taking Ownership, Problem Solving
- Empathy Active Listening, Care, Service Mind set
- Flexibility Agility, Open to Learning Willingness (Preference / Values / other requirements)
- Ability to work as per Brand guidelines and set schedules.
- Extended working hours during weekends, Festivals and season time
- Shift timing - Minimum 9 hours with strict adherence
- Job location - Pune
KRA/KPI :
- Attend and assist the customers at store and provide adequate product knowledge
- Influencing and selling jewellery
- Achieve Revenue targets - Monthly / Seasonal
- Maintain high VM standard at store
- Addressing all customer queries
- Following up with the customers
- Ensure that the store is clean, safe and presentable for customers
- Completing payment transactions; preparing merchandise for delivery.
- Retaining the existing or new customers
- Maintain and monitor store inventory
- Coordinating with inter departmental personnel
- Clarifying and introducing monthly schemes, successfully converting these clients into sales upon completion.
- Delivering exceptional customer experiences and collecting feedback through review submissions.
