09/09
Geeta Negi
HR Manager at Capricorn Identity Services Pvt Ltd
HR Manager at Capricorn Identity Services Pvt Ltd
Views:71 Applications:8 Rec. Actions:Recruiter Actions:0
Capricorn Identity Services - Executive - Customer Support (0-2 yrs)
Customer Support Executive - Tamil, Telugu or Kannada Language
Roles and Responsibilities :
1. Update and maintain customer information in the database.
2. Provide customers with all the information that they require.
3. Keep track of customer accounts by recording their account information and the issues they have reported.
4. Handle customer complaints actively and ensure their resolution on time.
5. Review customer accounts for any changes.
6. Resolve customer complaints on time and ensure the quality of services is maintained.
7. Handle changes in policies of the company and explain them to the customer.
Key Skills :
1. Must know anyone languages- Telugu, Malayalam, Tamil, Kannada
2. 0-2 years experience in customer handling.
3. Freshers can also apply.
4. Basic Computer knowledge.
5. Must be knowing Hindi/English as an alternative language.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
