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11/11 Basheer
HR at PITCS

Views:1276 Applications:45 Rec. Actions:Recruiter Actions:1

Call Centre Officer - Customer Service - BPO (0-3 yrs)

Chennai Job Code: 97976

Excellent openings For Call Centre Officer - Chennai - Nungam Bakam

Please go through the requirement details and revert ASAP & If Your Interested Please Fill The details

Call Centre Officer

About Company :

It is 30 year old company which is professionally managed and owned by Institutions.

Location : Chennai

Function : BPO/Customer Service

Vacancy : 50

Job Description :

Job Description:

- Managing large amounts of Inbound and Outbound calls in a timely manner.

- Identify Customers- needs and delivering Voice Service to the customers on Insurance related queries and complaints.

- Delivering of excellent Quality service to customers to achieve total Customer Satisfaction.

- Customer Focus and Adaptability to different personality types.

- Meeting standard Call Centre KPIs - Quality, Call Volume, First Call resolutions etc.

Professional Skills:

- Excellent command on English and Hindi must.

- Previous Experience in a Customer Support Role / Knowledge or Exposure to Insurance Industry is an added advantage.

- Strong Phone and Verbal Communication Skills along with active listening.

- Good knowledge of MS Office especially Excel.

- Ability to multi-task, set priorities and manage time effectively.

Working Days : 6 Days a Week (9:00 AM to 6:00 PM)

Job Nature : Full Time

Thanks & regards,

Basheer Chennur | Phone - 9513340904, Whatsup 9492145370
SAW IT Services Pvt Ltd 

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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