HR Manager at Clarus Telecom India Pvt Ltd
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bVivid - Executive - Customer Care - Voice Process (0-10 yrs)
Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for US Website SEO Voice process where Fresher with good communication skill and experienced can apply.
- Best Salary offered with huge incentive.
- Five Days working (Satday and Sunday Fixed Off)
- On time fixed Salry with incentive
- PF benefit
- Friendly Work Culture
Skills :
- Fluent in english
- Open for Night shift
- Male / Female both can apply
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Ananya
HR Manager
Godrej Genesis Building
16th Floor, Block EP & GP,
Salt Lake Sector V, Kolkata
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