HR Manager at Clarus Telecom India Pvt Ltd
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bVivid - Customer Service Role - International Voice Process (0-5 yrs)
Customer Service Role - International Voice Process
Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 12,000/- to Rs. 24,000/- ) plus incentive.
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Skills :
- Candidate must be fluent in English
- Open for Night shift
Benefits :
- 5 Days working (Satday & Sunday fixed off)
- Best Salary offered
- PF benefit
- Friendly work culture
Ananya
HR Manager
7003675814
Clarus Telecom India Private Limited
Godrej Genesis Building
Salt Lake Sector
Kolkata
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