Recruiter at TekPillar Services Pvt Ltd
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Business Relationship Manager - Sales - Insurance (2-4 yrs)
Roles and Responsibilities :
- Maintain long-term relationships with clients through regular communication and personalised support.
- Handle the onboarding process for new clients to ensure a smooth transition and introduction to the brand's products or services.
- Identify opportunities to enhance the client's experience.
- Generate additional business through cross-selling or upselling.
- Promptly and effectively address client issues by coordinating with internal teams, especially with key account managers.
- Continuously monitor client satisfaction levels by gathering feedback and conducting -surveys or assessments.
- Know the competition and market trends, and develop strategies to stay ahead.
- Improve and meet sales targets through long-term customer retention.
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