Talent Aquisition Specialist at Strategic Talent Partner
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Business Manager - Sales - Telecom (3-5 yrs)
Job Description:
- The position holder will be managing a team of 20-30 individuals.
- Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.
- Build and manage productive, professional relationships with clients.
- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
- Ensure prompt resolution of client complaints.
- Assist the field sales team in achieving revenue and client retention targets by systematic follow -up & time bound closures.
- Daily 08-10 meaningful telephone/video calls with client.
Key Skills:
- Client handling and application of Tele-sales techniques
- Quick thinking and problem-solving
- Verbal communication with active listening
- Vision and foresight to create new opportunities for customers.
- Team Management & Interpersonal skills
- Data Interpretation & Reports Management
Experience and Education:
- 80%+ marks in 10th and 12th
- MBA with 3-5 yrs. of experience in Sales / Servicing / Retention.
- Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ Team Handling experience)
