Business Manager

Experience- 8 to 10 years

Location- Bangalore

Must have :

- Experience in Business Management

- Experience in Store Management

Key Responsibilities :

Store Operations :

- Finalize and Drive Store Level Sales to Achieve the Budgeted Topline and Bottom Line

- Analyze Brand / Category Performance with The Territory Concept Managers to Ensure the Right Product Mix for The Store

- Ensure Adequate Facilities, Store Ambience and Services for Staff and Customers

- Create Effective Checks to Track Utilization of Store Expenses - Ensure Adherence to Retail Standards

- Regularly Review Stock Status and Monitor Timely Replenishments (from Warehouse to The Store)

- Implement and Adhere to The so Ps for All Retail Operations - Track and Minimize Shrinkage, Damage and Pilferage Within Norms - Supervise the Store Cash Management as Per so Ps

- Drive the Retail Sales of Gift Vouchers on The Floor

- Ensure Compliance to Statutory Regulations for The Store

- Monitor and Track Competition for Benchmarking and To Initiate Counter Strategies

- Initiate Btl Activities and Also Ensure New Customer Acquisitions and Retention of Tic Customers

People Management

- Conduct the Final Round Interviews for Selection of Staff for All Positions at The Store

- Manage and Ensure Employee Satisfaction and Retention

- Ensure Training for Store Staff on Product Knowledge, Retail Standards, Customer Service and Personal Grooming

- Build, Coach, Develop and Motivate the Team to Meet and Exceed Performance Expectations

Key Result Areas :

- Achieve Topline and Bottom Line for The Store

- Maintain the Retail Standards

- Manage Stock Display Capacity and Replenishment

- Control Shrinkage and Minimize Damages and Pilferages as Per Norms

- Competition Benchmarking - Maintain Customer Service Standards

- Adherence to Store so Ps and Checklists. Improve Internal Audit Scores

- Manage Staff Retention

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.