Director at CGR Info Services Pvt Ltd
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Business Manager - Retail - North (5-7 yrs)
KEY RESPONSIBILITIES
- Providing effective leadership
- Managing and motivating team to increase sales
- Ensuring highest degree of customer service and in-store experience
- Ensuring brand guidelines and visual merchandising standards are met with
- Making monthly and weekly sales plans, ensuring execution, delivering needed results
- Analyzing and interpreting trends to facilitate planning
- Developing new business through opening of Lladr shop in shop corners
- Expanding HNI Database - Customer data to be well collected, updated & maintained
- Defining actions to attract new customers and old customers more often
- Merchandise planning for boutiques
- Organising and participating in events
- Ensuring timely fund collections from clients
JOB PROFILE (for recruitment purpose only)
- Education. Bachelor / Masters - Degree / Diploma ( Sales & Marketing )
- Experience: 5 - 7 yrs of retail sales operational experience with luxury / Premium Brand
- Languages: Fluent English & Hindi
- Skills required:
- Organized & process oriented
- Brand Image Concerned
- Ability to write reports
- Self starter with excellent communications & presentation skills
- Serious, proactive and has the ability to handle and deal comfortably in a multinational environment.
- Strong computer & analytical skills
- Behavioral competencies:
- Responds promptly to customer needs and solicits customer feedback to improve services
- Manages difficult or emotional customer situations
- Demonstrate attention to detail
- Ability to effectively present information & respond to questions from groups of managers, clients and customers
- Adhere to company policies & procedures
- Supports organization's goals & values
- Commits to long hours of work when necessary to reach goal and completes tasks on time or notifies appropriate person with an alternate plan
- Meets challenges & resourcefulness
- Adapts to changes in work environment
- Generates suggestion for improving work and develops innovative approaches and ideas
- Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in timely manner and strives to increase productivity
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