Senior Executive at IndiaMART Intermesh Ltd
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Business Manager - Client Servicing (4-7 yrs)
- Servicing the existing clients.
- Achievement of monthly, quarterly and annual sales targets by generating revenue from existing members.
- Responsible for client retention, per client revenue optimization & renewals with his/her team.
- Keep a close track on work in process, customer complaints and accounts receivables
- Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client's work status and receivables.
- Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
- Recruit, develop & ensure Retention of respective team by formulating their development plans,meeting their training needs and communicating with them on a regular basis.
- Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
- Drive performance incentive structure and sales promotion schemes.
- Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
- To penetrate all targeted accounts and originate sales opportunities for the company's products and services.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- Conduct performance review for his/her team on regular basis.
Skills:
- Quick thinking and problem solving skills -
- Excellent verbal communication skills
- Excellent active listening skills
- Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer.
Experience:
- 4-7 Years- experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce/ Service industry with 2+ years of team handling experience.
- At-least 1+ years of experience in managing a Team in a successful Direct marketing/ Space selling/ Banking / Insurance/ Services organization . Preferably from Dotcom, Media, Internet,Banking or Insurance Industry.
- Should have managed at least a team of 10 to 15 sales professionals at least once.
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