Assistant Manager - HR at Buzzworks Business Services Pvt Ltd.
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Business Development/Key Account Manager - Dialer & Call Center Solutions (8-13 yrs)
Buzzworks Business Services Pvt. Ltd. Is one of the leading organization in providing a technology solution for all telesales business to focus on CapEx free Opex model including hardware, software, maintenance & 100% compliance. We also provide the flexydial fully automated call center solution. We handle the software, customization, maintenance & support.
We have a requirement of Key Account Manager for Dialer Solutions & Call Center Solutions with us for Solutions Business Unit, please find below Job Description for your reference.
Job Description:
- Lead generation with clientele.
- Develop customer specific sales and marketing plans.
- Build relationship with key decision makers in respective accounts.
- Develop new business relationships, generate and negotiate new accounts for Solutions division.
- Handling client presentations and commercials.
- Play an integral role in new business, value pitches and hold responsibility for the effective on boarding of new clients and partners.
- Actively and successfully manage the sales process with active service follow up and handle troubleshooting -
Improving the overall customer relationship, delivering reliable administrative support and customer service.
- Accountable for all client proposals, contracts, and any further documentation, following Buzzworks procedure.
- To interact with the product development/software team to ensure that software is developed/modified as per the client/market requirements.
Desired Candidate Profile :
- Knowledge of relevant solution offerings.
- Excellent presentation skills
- Ability to meet aggressive deadlines
- Ability to deal with pressure & Targets, as an individual contributor.
- Excellent verbal and written communication skills
- Very driven, team-player and active participant in accomplishing team goals
- Strong customer service skills and commitment to meet or exceed customer requirements
- Analytical with excellent problem-solving skill
Education :
UG : Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization
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