Business Development Officer should be able to handle multiple clients and be persuasive and very good at negotiation. Often an IT sales professional's work falls into the three main areas of pre-sales, sales, and post-sales support of hardware and software.

Pre-sales activities include pitching for business, explaining the product to new customers, detailing the technical specifications and finding out the client's particular needs. There will be lots of communication around this, and in some cases there will be a PQQ (pre-qualification questionnaire) and then.

When dealing with the actual sale the IT sales professional will be negotiating a commercial agreement which suits both customer and supplier.

Then in terms of post-sales support, the sales representative will be setting up technical support, dealing with initial faults and teething problems as a new system beds in, or maximizing the use of software features, as well as advising on appropriate user training.

Typical duties of the BDO :

- Developing new business through networking and cold calling

- Arranging business meetings and following up leads

- Understanding customers- specific business needs and applying product knowledge to meet those needs

- Learning about how products and services work

- Learning about the industry sector in question - be it banking, medical, retail, education, IT

- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications

- Providing support to customers, offering clear advice and solutions wherever possible

- Attending industry events

- Working closely with the backend department

- Keeping abreast of constantly changing software, hardware systems and peripherals;

- Developing effective sales plans utilizing sales methodology

- There may be some international travel involved depending on the remit of the IT company.

Experience: 1-2 years

Location: Bangalore

Salary: 2.16 LPA

Immediate Work in office

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