Senior HR Executive at Burgundy Hospitality
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Burgundy Hospitality - Manager - Sales/Customer Relationship (4-8 yrs)
Job Description: Sales Manager / Customer Relationship Manager
Brand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with 13 stores in six cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of International brands pan India and the role of Sales Manager / Customer Relationship Manager is crucial to this.
Tasks & Responsibilities:
- Driving store level, corporate and bulk order sales
- Implementing marketing strategies and analyzing market trends
- Establishing sales objectives by forecasting and developing annual sales quotas, projecting expected sales volumes
- Developing a sales action plan
- Supporting high value customers in-store and ensuring that consistently high quality customer service is provided
- Identifying potentially high value customers and directly nurture relationships
- Building and promoting strong, long lasting customer relationships by partnering with them and understanding their needs
Skills and Experience Desired:
- Sales, negotiations and customer service
- Ability to resolve customer concerns in a diplomatic manner
Reporting: Brand Manager and Directors
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