Job Description : Design Consultant

As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements :

Delivering an outstanding customer experience :

- Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.

- Attending to walk in customers' inquiries.

- Promoting sales of high-end furniture and lifestyle accessories.

- Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.

- Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.

- Building and maintaining strong relationships with customers to foster loyalty and repeat business.

Sales and Business Development :

- Meeting and exceeding sales targets and KPIs set by the management.

- Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.

- Building a robust pipeline of potential customers and maintaining an accurate customer database.

- Identifying opportunities to cross-sell and up-sell products and services to customers.

- Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

Store Operations :

- Ensuring that the store is well presented, and the products are displayed attractively and prominently.

- Maintaining accurate inventory records and ensuring the store is adequately stocked.

- Ensuring that the store is clean, tidy, and meets health and safety standards.

- Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements :

- Bachelor's Degree in Architecture or Interior Designing

- 2+ years of experience in retail sales, preferably in luxury furniture industry.

- Excellent verbal and written communication skills.

- Strong sales and negotiation skills.

- Demonstrated ability to build and maintain strong customer relationships.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail for tracking information in MIS.

Location : Prabhadevi, Mumbai

Reporting To : Boutique Manager

About us :

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Ligne Roset - a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.