19/11
Supriya
HR Executive at Better Thinking Solutions
HR Executive at Better Thinking Solutions
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BTS - Executive - Telesales (0-2 yrs)
- Responsible for receiving, considering and responding to all customer inquiries/query through email / call.
- Handling customer concerns, customer satisfaction index (CSI) and customer Satisfaction index rating.
- Tracking and reporting of relevant customer care performance metrics.
- Handling and solving client complaints.
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