Job description

British Safety Council is a leading occupational health and safety organisation, dedicated in enforcing its vision that - no one should be injured or made ill at work- worldwide. We fulfill our vision by focusing on training, audit, membership, events and policy. We are launching our first trading subsidiary in Mumbai, where we believe health and wellbeing could save and improve millions of workers- lives.

To fulfill our mission in India, we are currently recruiting for a highly motivated Telesales/Inside Sales Executive to join the team, based in Mumbai.

The main responsibilities for this role is to acquire new business for the Membership product. Furthermore, to take responsibility for individual and team targets; increasing membership sales by self-sourcing leads, working on marketing campaigns and closing suitable membership prospects.

The successful candidate will achieve targets set around ad-hoc sales projects and campaigns as directed by the Country Manager. You will ensure all personal targets and KPI's are achieved on a daily, weekly, monthly, quarterly and annual basis.

We are looking for someone who is highly organised, proactive, confident and articulate, with the ability to work independently as well as a part of a busy team. You will have excellent verbal and written communication skills, with excellent telephone manner.

Duties and key responsibilities

- Achieve and exceed set revenue targets for membership sales

- Ensure that client records are maintained within the CRM and are updated in line with BSC processes and/or direction from the Country Manager and Membership Sales Team Leader

Achieve sales KPIs

- Take responsibility for the sourcing and management of leads within expected timeframes on CRM

- Maintain a well organised, strong pipeline with regular and accurate opportunity progress, Pipeline management and no stagnation

- Communicate effectively with the Country Manager and Membership Sales Team Leader with regards to progress and requirements for support

- Ensure regular and accurate sales forecasting is submitted on time every time.

- Motivate yourself and those around you to ensure all individual and team targets are achieved

- Contribute to medium to long term sales planning and sales projects as appropriate

- Work with internal departments to deliver customer requirements in a timely, cost effective way that does not jeopardise quality of service or relationships, ensure SLA's are adhered to where applicable

- Manage personal time effectively by balancing it appropriately between alternating sales projects and income objectives

- Undertake sales projects and campaigns as identified by the Country Manager and Membership Sales Team Leader within agreed timeframes and ensure objectives are achieved

- Represent the British Safety Council to external and internal customers professionally at required meetings or events in an enthusiastic, passionate and consultative manner

- To take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work; and to co-operate with the British Safety Council so far as is necessary to enable it to ensure the health, safety and welfare at work of all its employees

Skills & Qualifications

Essential

- Strong communication skills written and verbal

- Very strong telephone selling skills

- Word and Excel to Intermediate level

- University degree

Experience

- 4 years of experience in inside sales

- Evidence of meeting and exceeding challenging targets

- Working within a team environment

- Working an environment where deadlines are critical.

- Salesforce or equivalent CRM

- Experience of selling a range of products and services

Benefits

Working for us is more than just a job - it's being part of an organisation that truly makes a difference to peoples- lives. In addition to an attractive remuneration, we provide a great benefits package, including private medical insurance scheme and a range of development opportunities to help you reach your full potential.

Applications in the form of a CV and covering letter. In the covering letter, you should outline the attributes and experience that you believe make you suitable for this position.

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