Brick & Bolt - Lead - Sales & Operations (2-3 yrs)
Role : Lead Sales and Operations.
Job Summary : Sales-ops person and will be involved in Inside and Outside Sales and customer operations
Responsibilities and Duties :
Inside and Outside sales : Take the first customer call and resolve their technical & functional queries. Meet customer in person and move them forward in the conversion pipeline. Consistently outperform sales and revenue goals
Customer Engagement and Operations : Manages Service Requests and make sure that customers are engaged through the lifecycle of Service Request
Process Oriented : Data-centric in approach and come up with the smart & efficient processes for amazing customer experience.
Tracking : Tracks each service request and make sure that the related tasks are accomplished on time.
- Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.
- Owning service requests and work on them end-to-end to convert them to the projects.
- Amazing communication skills.
What you should have :
- Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.
- Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.
- Clarity of thought and communication.
- Past experience in customer engagement and inside/outside sales.
- Past experience working in construction or real estate domain is a plus.
Benefits :
- Work on one of a fastest-growing start-up with the potential to influence an enormous market and positively impact millions of people.
- Collaborate with dynamic and passionate peers across the company, who will challenge and stimulate you every day.
- Build and earn ownership of a key part of our business while working directly with the company's leadership team.
- Competitive salary and benefits.
- Fun startup working environment in a beautiful office in the heart of Bangalore.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
