We have urgent openings for CRM Associate for Gurgaon location.

WHAT DOES THIS ROLE HOLD FOR YOU-

The position of CRM Associate is a part of CRM & Fulfillment team consist of interacting with customers to provide information in response to inquiries about product and services, taking orders, analyzing customer requirement, queries and handling request with best solutions.

APPLY IF YOU HAVE

- Willingness to work in shifts along with the team in customer business time

- willingness to learn and drive to achieve

- Fair level of Excel skills and Reporting knowledge

- Zeal for continuous Improvement in process

- Fire to assists customers with their orders and queries

- Skills to develop knowledge of all services, product and processes followed in solving queries

- Flare to establish and maintain effective relationship with customer by gaining their trust and respect

- Skill to offer alternative solution with the objective of retaining customer / explain customer service contract provision to dissatisfied customer

- If you are Multi- tasking handle web based tool to search and resolve consumer queries

- Attention to detail

- Dependability

- Self-Control

- Stress Tolerance

- Graduate Degree

- Minimum 1 Years of Experience in US Calling

- Excellent Communication skills both spoken and written

WHO WE ARE -

Munch Ado, Inc., doing business as Munch Ado, operates as an online platform for users to discover restaurants worldwide. Its platform enables restaurant owners to find and acquire customers through marketing and advertising; and deliver orders, manage reservations, and generate reports. The company was formerly known as Hungry Buzz, Inc. Munch Ado, Inc. was founded in 2012 and is based in New York, New York.

We are the ONLY fully integrated platform in the restaurant industry with advertising, search, deliveries, reservations and coupons all available online and on a single app. What drives our business is content and that is the core of our system. We are able to generate and manage content better than all the competition. In New York, we are the number one platform in terms of content within 6 months of launch.

We do this with resources that are spread between the US and India and this makes our cost base 1/10th of our competition. The response from restaurants in NYC has been tremendous and what we have achieved to date is a clear testament to our ability to disrupt an industry that is fragmented, suffering from lack of scale and providing a very limited value proposition to both restaurants and consumers.

If you find this opening suitable please apply or contact Lokesh at 01243073401.

Lokesh
Munchado

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