Client Relationship Officer at Ampcus Tech
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Bravens - Client Relationship Officer (2-7 yrs)
Job Description:
Job Title: CRE (Client Relationship Executive) / CRO
Location: Nashik,Maharashtra
Job Summary:
The CRE/CRO will manage customer relationships, create targeted marketing campaigns, and use data to improve customer engagement and loyalty. The ideal candidate will be skilled in CRM software and data analysis.
Key Responsibilities:
- Develop CRM strategies to improve customer retention and satisfaction.
- Create marketing campaigns (email, SMS, etc.) based on customer data.
- Analyze customer data to improve marketing efforts and identify trends.
- Segment customers into groups for personalized marketing.
- Implement automated marketing to reach customers efficiently.
- Collaborate with sales and support teams to enhance customer experiences.
- Maintain CRM systems, ensuring data is accurate and up-to-date.
- Monitor customer feedback and ensure a positive experience
