Position: Client servicing

Education: Post graduates preferred/Mass communication/BA Arts/MBA with a bent of mind in the Marcom industry

Experience- 0.5 - 2 years

Salary: As per industry standards.

The client servicing manager is accountable to create and maintain relationship between the agency and its clients. He will be creating content, presentations, business proposals, etc. Meet clients on a regular basis both active & past clients. He/she will be responsible for creating an overall Marketing/Strategy plan for each client, creating presentations as well as writing proposals and engagement strategies. Work closely with the support departments such as creative, operations, etc.

Job roles

- Works proactively to provide client marketing needs with the greatest amount of added value by communication.

- Receives client briefings, and analyses the input of client together with background knowledge, research, field feedback etc. to produce creative brief for the Creative & Media team.

- Cooperates with customer inquiries, agency inquiries and internally controls the market to provide competent solution.

- Responsible for staying informed on activities that are being performed on their accounts and being the final sign off on ALL important documentation/deliverables before they go to a client. This includes: budget, project plan, mockups, storyboards, deliverables, etc.

- Ensures prompt collection of account receivables and ensures that they don- t exceed the given limits.

Skills/Traits required

- Demonstrate the willingness to go the extra mile towards achieving Customer Delight.

- Organised

- Ability to analyse the current marketing trends.

- Communicate with clients effectively

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