Senior Executive - Business Support at Trustklub Consulting
Views:1781 Applications:191 Rec. Actions:Recruiter Actions:8
Branch Service Incharge - Consumer Durable (4-10 yrs)
We have one very urgent positions in one of the Leading Consumer durable MNC in India:-
POSITION - BRANCH SERVICE INCHARGE
LOCATION:- Kolkata, Patna, Guwahati
CTC : 7L- 10L p. a ( approx ), depending upon current CTC, designation, education & experience.
JOB RESPONSIBILITY
- Service dealers motivating, Customer satisfaction, and Dealer business improvement.
- Keep on monitoring the service dealers to obtain preset targets from the company and customers well satisfaction.
- Regular visiting to the dealer and advising the CSI and business development.
- Monitoring the Customer Satisfaction Index in regular basis.
- Detailed warranty management and ensuring with the customers with their satisfaction marks.
- Organizing Review meeting and motivating them to obtain well settled CSI-Customer Satisfaction Index.
- Motivating and Guiding the technicians and dealer representatives in the technical and operational manner.
Necessary Skills / Attributes :
EDUCATION :
- B.TECH/B.E (COMPULSORY) DIPLOMA AFTER 12 MIGHT BE CONSIDERED.
- Should have 6-8 yrs experience in handling service center/ service franchisee.
- Should be handling 1000 call load average monthly
- Should have experience in handling service revenue of 15 L monthly
Our recruitment managers will call you back if your cv matches the criterion of the client.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
