Head Placement at Mahackaya Corp & ecH-aaR Manpower Solutions
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Branch Manager - Sales - Secured Loans (5-10 yrs)
The key functions will be
- Profitability Management - Maintaining & optimizing profitability for the branch
- Target setting & management - Monitoring branch targets in numbers & volumes
- Portfolio quality management - through superior underwriting, working closely with collections
- Cost management - managing all branch operating costs including cost of acquisition, operations etc.
- People management - Motivating team, handling HR & administration function of the branch
- Customer experience management - Ensuring superior customer experience and handling customer service
in terms of collections, pre closures & service issues
Key Responsibilities
Business
- Achieve contributed value targets set for the branch
- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets
while controlling delinquencies and frauds
- Provide superior customer experience
- Manage TAT's on credit & processing
- Minimize pre & post disbursal discrepancies
Monitoring Performance
- Monitoring Branch performance in terms of key drivers i.e.
- Contributed Value..Volumes / Profitability / Expenses / Losses
- Employee Retention
- Employee Productivity
- Customer experience
- Monitor individual performance of each employee, continuously work to maximize productivity
People Management :
- Motivate and develop branch team
- Drive branch team to excel.
- Manage and mentor the team and keep attrition of branch staff low
- Conduct regular meeting with branch staff
- Provide open and honest feedback and ask for feedback.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
